Do you know all the answers?
The work of a property manager is quite challenging. You not only have to constantly deal with increasing workloads, conflicting legislative requirements, landlord demands and tenant complaints, but also maintain a level head and advisory stance in every situation.
Stress has become one of the biggest reasons for property manager turnover. In proeprty management stress can build-up to dangerous levels due to a constant influx of calls, emails and urgent priorities all of which takes a toll on a property managers productivity and adversely impacting their landlord and tenant interactions.
Further, there are times when responding to clients takes longer than expected as the property manager is not able to wade through the enormous amount of legislation and scenarios in a timeframe that meets the expectations of landlords and tenants.
If a property manager doesn’t have the right answer on the top of their mind or are unable to find answers quickly it leads to missed service promises, complaints about unreturned calls and property losses. All of which leaves every one dissatisfied and frustrated.
These are common problems many property management businesses face. The problem stems from unorganised business knowledge that is only in the heads of those property managers that have rightly or wrongly worked their way through these issues before. This wealth of knowledge is then lost once the stress of property management eventually overwhelms the employee and they leave with all of that knowledge in their head leaving the business to make all of the same mistakes again.
We’ve gathered the collective intelligence of hundreds of Property Managers across the country to provide the most comprehensive Property Management Knowledge Base that’s ever existed.
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KNOWLEDGE is the instant solution for all Property Managers.
Embracing our KNOWLEDGE management solution is key to addressing this massive issue.
KNOWLEDGE is an online knowledge base that acts as a central hub of information where your agents can look for answers. You can also provide its access to your clients and empower them with self-help, so that they can resolve all trivial issues at their end, without the need to contact your operators.
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