Most Rent Roll businesses are juggling growth, team performance, rising costs, and constant service demands, without real visibility on what’s working or what’s holding them back.
Without hard data and strategic insight, it’s easy to manage on gut instinct instead of facts — and that leads to poor decisions, reactive changes, and wasted time.
What you can’t see, you can’t fix. And most agency owners don’t know:
You don’t need more effort. You need more clarity.
The Diagnostic Report is a strategic business audit built for Rent Roll businesses, not generic consulting fluff.
It uses your own data — Rent Roll, financials, team performance, KPIs— to benchmark your entire operation against best-practice performance.
The Diagnostic Report is a 40+ page audit that utilises your data (verified & estimated) via internal reports, KPI spreadsheets and surveys.
The 6 key areas of assessment are as follows:
Fee structure, suburb performance, Rent Roll spread, and breakeven visibility.
Time and cost per Residential Property Management activity, FTE efficiency and benchmarking.
Cost per listing, BDM efficiency, source tracking, and top-performer benchmarking.
Role clarity, system gaps, staff feedback and engagement mapping.
Income, expense and profit segmentation by department, breakeven points and net margin optimisation.
Strategic alignment, systems strength, communication and scalability scoring.
If you want to uncover what’s costing you — and what can unlock profit, clarity and growth — the Diagnostic Report is your next step.
