Our organisation and obligations 

Real Estate Dynamics Pty Ltd ACN 107 701 637 (“Real Estate Dynamics”) is a leading entity providing the Real Estate Industry with a diverse range of services and products. We are bound by the Privacy Act and Australian Privacy Principles (APPs). The APPs regulate the way we handle personal information. The Privacy Act does not apply to handling of information that is not related to individuals such as information about corporations.  

Data collection 

• • Real Estate Dynamics collects your personal information so that we can perform our various functions and activities. Real Estate Dynamics also collects your personal information if the law requires us to collect it. 
  • To access our products or services or for employment, Real Estate Dynamics may collect and hold information from you or your associated corporation such as your name, address, telephone number, email address, credit card and bank account details, date of birth and place of work. 
  • If Real Estate Dynamics does not collect all or some of your personal information, we may not be able to assist or provide you with a product or service e.g. brokerage services, provide support or a service under a Licence or Service Agreement, deliver training or industry products or employ you.
  • Real Estate Dynamics collects most personal information directly from you or the corporation you are associated with such as your past or current Employer or Franchisor. As examples, you or the organisation provide us with your information by various methods such as in person, fill in a form, deal with us over the telephone, send us a letter, email or text message, use our website or social media, give us your business card or contact details at conferences, Trade Exhibits, events or meetings or by various other methods of engagement. Other data about you may be collected from public information such as websites, social media, Australian Securities & Investment Commission (ASIC), Government Departments e.g. Fair Trading’s Licence Check webpage.
  • Sensitive information is not collected unless you give the information to us and require us to know the information.

Use of data 

We may use and disclose personal information we collect about you for several purposes including: 

• • to consider your request for a product or service
  • to enable us to provide a product or service requested and tell you about other products and services that may interest you
  • to identify you
  • for employment processes 
  • direct marketing 
  • to assist in arrangements with other organisations in relation to promotion or provision of a product or service
  • to manage systems and perform other administrative and operational tasks, including risk management, system development and testing, staff training, collecting debts and market or customer satisfaction research related to our functions and activities
  • to consider any concerns or complaints you raise against Real Estate Dynamics and/or to manage any legal action between you and Real Estate Dynamics
  • to prevent or investigate any actual or suspected fraud, unlawful activity or misconduct; and
  • as required by relevant laws, regulations and codes of practice

Disclosure 

Real Estate Dynamics may need to disclose your information to a third party as relevant to the particular service or product, function or activity that Real Estate Dynamics performs. Third parties may include but are not limited to: Independent Contractors or Licensees performing functions or services on behalf of Real Estate Dynamics, Financiers, Solicitors, Others as authorised by you e.g. to contact your employment references, your Superannuation Company, Work Cover, Insurers, other industry and related service providers, Guest Speakers or Trainers presenting at our events you attend, Valuers, Franchisors, Accountants, Receivers, Debt Collectors, as required by a legal Order or by Law e.g. Australian Taxation Office. 

We need your consent before we can use or disclose your information in our marketing. Likewise we need your consent if we need to use your information for a purpose that is not related to the purpose for which we collected your information in the first place as detailed in this Notification. Depending on the circumstances, this consent may be express (for example, you expressly agree to the specific use of your information by ticking a box) or implied by some action you take or do not take (for example, your agreement is implied by the fact that you have agreed to our product terms and conditions which contains information about the use of disclosure). 

Access, correction and complaints 

Our Privacy Policy contains information about how you can access the information Real Estate Dynamics holds about you, how you can ask Real Estate Dynamics to correct your information and how you can make a complaint if you have concerns about how Real Estate Dynamics has managed your information. 

Cross-border disclosure 

Real Estate Dynamics may need to disclose your information to organisations located overseas. These overseas organisations perform a range of technology functions to provide a database storage service on behalf of Real Estate Dynamics. These entities are located in the following countries: 

• • USA 
  • Vietnam
  • India

When we disclose your information overseas we are required to take measures to ensure it is treated in accordance with the standards that apply in Australia. 

Privacy Policy 

Our Privacy Policy is freely available on our website www.realestatedynamics.com.au or upon request.