When booking in for BDM Performance Program, I was concerned whether I would get much out of it for the time involved, yet I found the trainer – Courtney – to be excellent. She knew her materials and made the course interesting and relevant. I enjoyed discovering how to approach negotiations and hard conversations which I now use every day. 99% of the course was relevant and it increased my self-confidence when dealing with people. The other benefits I appreciated were developing my awareness of time to set up a daily schedule and stick to it as well as increased communication skills. I give the course 9/10 and highly recommend BDM Performance Program to any BDM.